Return and Refund Policy
Exchanges & Returns Policy:
Cancellation Policy:
All orders may be cancelled within 24 hours of purchase for a full refund. After 24 hours, a 20% cancellation fee will be deducted from your refund, including pre-orders and unshipped items.
Alternatively, customers may opt for full store credit in lieu of a refund, with no cancellation fee applied
Once your order has shipped, our standard Returns & Exchanges Policy applies.
Please note that we cannot refund any shipping or handling charges. Customers are responsible for cost of return shipping.
Return and exchanges should be shipped to the following address:
Mediums Collective Fulfillment Center
705 E Pike St
Suite A
Seattle WA, 98122
We appreciate your business.
